Distribution of information made simple and effcient

Digital Mailroom

  • integrates digital incoming mail into the existing IT-landscape
  • assigns documents to process-owning systems – timely and regardless of location
  • leaves an audit trail of the document life cycle from receipt to archival

Digital Mailroom is the effcient solution when it comes to making digital documents available to various recipients within the company quickly and with ease.

The Most Important Features at a Glance:

  • Intuitive user interface
  • Effcient completion of document properties (indexing)
  • Easy attachment of notes and labels (annotations)
  • Flexible document management (decomposition, sorting, merging)
  • Easy handoff to business processes
  • Automated processing (background processing)
  • Traceable handoff to archive and enterprise applications
  • Seamless integration into the existing system environment

In Digital Mailroom your documents from various channels are uniformly processed and forwarded.

Document Hub

Businesses are confronted with a plethora of incoming documents every day. Thereby, scanned letters, emails and other electronic documents must be distributed to the process-owning systems.

Digital Mailroom ensures efficient assignment of all incoming documents.

  • Receipt and processing of business communications
  • Rule-based or manual recipient determination
  • Automatic validation of manually added document properties
  • Decomposition, sorting and merging of documents

Transparency & Traceability

Modern business communications utilise a multitude of different channels. The central processing of all inbound channels poses quite a challenge.

Digital Mailroom consistently logs the processing activities of all incoming documents and information, thereby creating a complete and traceable overview of all process steps.

  • Completeness and consistency throughout all inbound channels
  • Systematic logging of all processing steps
  • Traceable handoff of documents to specialised and archive systems
  • Flexible and comprehensive reporting

Flexible Architecture

The various inbound channels and processing of physical and digital documents today are primarily managed within different systems, sometimes even manually often insufficiently integrated.

Utilising flexible interfaces, Digital Mailroom can be easily integrated into existing system landscapes.

  • Synchronous and asynchronous processing of inbound channels
  • Web service and le interfaces for import and export
  • Modern responsive design (multi-device support)
  • Platform-independent JEE architecture

More products

Target in sight, we guide our clients to the most efficient document-centric processes which we optimise with innovative solutions.

E-Mail Management - Managing emails flexibly, user-friendly and securely.

mailQ E-Mail Management is the intelligent extension for Microsoft Outlook®. Business-relevant and process-related emails can be distributed and archived by the users – easily and fast.


- Managing documents and information in a concise manner.

iDossier provides efficient methods of linking documents to various types of information, presents them in a concise fashion, thus supporting case management.


Get in touch with us

inacta AG is an independent Swiss consultancy firm focusing on information management.

inacta AG
Gotthardstrasse 26
6300 Zug

Phone +41 (41) 720 44 88
Fax +41 (41) 720 44 89